How To Manage A Sales Team
As a leader of a sales team, you need to have different types of styles of leadership to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
You should ensure that you are an approachable person. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
New managers often make a few mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. You will not be building a sales team rather you will be building clones of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. Having a team whose members have different ideas on how to solve a problem would be better. To effectively manage your sales team, you can use some styles. Each of this styles has an appropriate time and place of using them.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. Do no tell them. See what they think about the situation, account or customer. Ask your team how they want to solve the problem they are facing and how you can help them.
Initially, your team members may be surprised by the way you are handling your management, and at first, they might not know how to act. This will most likely happen if your predecessor was a directive manager. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.